Contact Us
Get In Touch!
We are here to assist you! Whether you have a question, feedback, or need help with your orders, don’t hesitate to reach out to us. We aim to provide the best service and make your experience seamless.
contact@dizaa.in
Location
Chilamakur, opposite to mbmr functional hall, yerraguntla , kadapa,516310
FAQ
Frequently Asked
1. How can I place an order on DIZAA?
To place an order, simply open the DIZAA app, browse through the categories, add your preferred items to the cart, and proceed to checkout. Select your payment method and confirm your order. Your products will be delivered to your doorstep in just 10 minutes!
2. What products are available for delivery on DIZAA?
We offer a wide range of products including:
- Fresh groceries (fruits, vegetables, etc.)
- Meat (chicken, mutton, etc.)
- Dairy products (milk, curd, butter)
- Baby care products
- Skincare essentials
- Soft drinks and more!
3. What areas do you deliver to?
Currently, we deliver within [limited areas to 10 min delivery , except we deliver 2days delivery to all over india]. We are continuously expanding our service areas to reach more customers.
4. How fast is the delivery?
Our delivery promise is simple: 10 minutes! We aim to get your essentials to you quickly and efficiently so you don’t have to wait long.
5. What payment methods do you accept?
We accept a variety of secure payment options:
- Debit/Credit Cards
- UPI Payments
- Wallets like Paytm, PhonePe, Google Pay
- Cash on Delivery (COD)
6. Can I cancel or modify my order after placing it?
We strive to process orders quickly to ensure fast delivery. If you need to cancel or modify your order, please contact us as soon as possible. If the order is already out for delivery, we won’t be able to make changes.
7. Is there a minimum order value?
There is no minimum order value for delivery. You can order as much or as little as you need.
8. Are there any delivery charges?
We offer free delivery on all orders above [1000/- amount] within the delivery area. Orders below this amount may have a nominal delivery fee.
9. How can I track my order?
Once your order is confirmed, you’ll receive real-time updates on the status and estimated delivery time. You can also track your order through the DIZAA app under “Order History.”
10. How do I contact customer support?
If you have any issues or need assistance, you can reach our support team by:
- Email: contact@dizaa.in
- Or use the “Help” section in the DIZAA app to raise a ticket.
11. Do you offer discounts or promotional offers?
Yes, we regularly offer discounts and special promotions on various products. Be sure to check out the “Offers” section in the app to stay updated with the latest deals!
12. Can I get a refund for my order?
If your order arrives damaged or is incorrect, we will provide a refund or replacement. Please contact our support team within [for 10 min delivery contact immediately after you receiving the order, for normal delivery within the 24 hr] of receiving your order, and we’ll resolve the issue promptly.
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DIZAA
DIZAA is your go-to instant delivery app for groceries, fresh fruits & vegetables, dairy products, baby care, skincare, soft drinks, and more—delivered in just 10 minutes! 🏠📦
contact@dizaa.in